Yes! We offer custom jewelry design services to bring your vision to life. Whether you want a unique engagement ring, a personalized engraving, or a completely custom piece, our team can help. Contact us to discuss your design ideas and options.

Yes, we offer repair services for all the jewelry pieces we sell. If you need any repairs or resizing, simply contact us, and we’ll assist you with the process.

Yes! We provide custom ring sizing to ensure the perfect fit. If you need a size not listed or have special requirements, reach out to us, and we’ll be happy to accommodate your request. Some styles may have limitations, but we’ll work with you to find the best solution.

We provide custom engraving to personalize your jewelry with initials, dates, or meaningful messages. Engraving availability depends on the piece, and font options may vary.

Please note: Engraved items are final sale and cannot be returned or exchanged. Contact us for more details on customization options.

Have an account?

Log in to your account and go to "My Orders" to check your order status. Once your order is packed and shipped, you'll receive a tracking number via email.

Don’t have an account?

No worries! Create an account using the same email from your order, and it will appear under "My Orders." Tracking details will be emailed once your package is scanned by the courier. Please allow a few hours or the next business day for updates.

Once an order is placed, we begin processing it right away, so we can't guarantee changes or cancellations. However, reach out to our Customer Support Team as soon as possible, and we’ll do our best to assist you.

For engraved and monogrammed items, all sales are final, and modifications or cancellations cannot be made after purchase.

We stand behind the quality of our handcrafted jewelry. That’s why we offer a one-year warranty from the date of purchase, covering any defects related to craftsmanship.

Please note, our warranty does not cover lost items, normal wear and tear (such as scratches, tarnishing, or fading), damage from improper care (exposure to chemicals, water, or excessive force), or any modifications made by a third party. If you have any concerns, feel free to contact our Customer Support Team for assistance.

To keep your ring looking its best, clean it regularly with a gentle cloth, avoid harsh chemicals, and remove it when engaging in activities that could cause damage. Store it in a soft pouch or box when not in use.

Use our ring size chart or measure an existing ring’s inner diameter and compare it to our chart. For the most accurate fit, use our downloadable ring sizer.

Yes, our diamonds are 100% natural. They are mined from the earth and undergo a thorough certification process to ensure their authenticity and quality.